This section describes roles from the IT point of view. These roles and descriptions are defined in a general way and only the key roles for BA are mentioned here. The business roles are based on BPM CBOK and were spiced with some field tech experience.

What is expected from the tech team in a business automation project? Business automation is definitely it's not about drawing diagrams or gathering pre-requisites. Have a glance at what it expected from a tech team, right in this post. This post is part of the jBPM getting started series.

Let's start by understanding the evolution of business automation technologies.

Have you ever heard from you customer: "we need something like a Case Management"? Then your team comments... "This is biz stuff! Why do we need this? How should we do it? and mainly WHAT IS THIS? " First, please think about this: How can you detail using a diagram the exact flow and tasks,… Continue reading What is Case Management? (for busy developers and architects)